|Windows||Mac (Intel 64-bit processors only)|
|Windows Vista Service Pack 2||Mac 10.5.7 – 10.5.8 (Leopard)|
|Windows 7||Mac 10.6.2 – 10.6.8 (Snow Leopard)|
|Windows 8/8.1||Mac 10.7.x (Lion)|
|Windows 10||Mac 10.8.x (Mountain Lion)|
|Mac 10.9.x (Mavericks)|
|Mac 10.10.x (Yosemite)|
|Mac 10.11.x (El Capitan)|
Windows Operating Systems must have Java 1.6.0_17 or higher. Click here to check what version of Java is installed on your Windows PC.
Mac Operating Systems must have Java SE 6 or higher. Click here to check what version of Java is installed on your Mac.
If you own a CONTOUR®PLUS, CONTOUR®TS or Bai An Jie 2 Ascensia offers a USB data port cable for use with your computer.
To order a USB data cable, please kindly contact our hotline:+852 8100 6386
Both of these data cables are proprietary to Ascensia, so you will need to install the appropriate cable driver software before using them for the first time. (see below)
User guides provide detailed information about how to use GLUCOFACTS®DELUXE diabetes management software. You will be required to download a copy of the user guide when downloading the GLUCOFACTS®DELUXE software.